The hospitality industry is a very customer focused industry. A hospitality employee is expected to provide top notch customer service to its customers. Hence, the CV writing style needs to reflect and focus mainly on one particular skill i.e. customer service. Hospitality employers like to hire candidates who have demonstrated excellent customer service skills in their previous roles and are a 100 percent committed to their customers.
If you are applying to the hospitality industry, your CV needs to showcase the above. The introduction, skills and job roles should all focus on your ability to provide outstanding customer service. As an employee within a hospitality business, you will be expected to work flexible hours, politely meet and greet customers, maintain a professional outlook at all times and be presentable. This applies for most hospitality jobs from the front staff to a management job such as a Hotel Manager.read more